After this incident, Disney reinstated lead foremen on most rides, and the Anaheim Police Department placed officers in the park to speed response. Disney received much criticism for this incident as the result of its alleged policy of restricting outside medical personnel in the park to avoid frightening visitors, as well as for the fact that the employee in charge of the ship at the time had not been trained in its operation. The normal tie line, an inelastic hemp rope designed to break easily, was improperly replaced for financial reasons by an elastic nylon rope that stretched and tore the cleat from the ship's wooden hull. One of the guests, a 33-year-old man, died of a head injury at UCI Medical Center two days later. On December 24, 1998, a heavy metal cleat fastened to the hull of the Sailing Ship Columbia tore loose, striking one 30-year-old cast member and two park guests.A lawsuit was later filed, having noted that the park allegedly failed to follow proper safety procedures on the ride and the ride was shut down temporarily for three weeks. On July 8, 2004, three family members from Telluride, Colorado, suffered injuries after a coaster train collided with another one parked at the station.Some people blamed the new cost-conscious maintenance culture brought in by Paul Pressler and consultants McKinsey & Company in 1997, which included reliability-centered maintenance. The locomotive then fell on top of the first passenger car, crushing the victim. As the train entered a tunnel, the axle came loose and jammed against a brake section, causing the locomotive to become airborne and hit the ceiling of the tunnel. Fasteners on the left side upstop/guide wheel on the floating axle of the locomotive were not tightened and secured in accordance with specifications. The derailment was the result of a mechanical failure that occurred because of omissions during a maintenance procedure. Investigation reports and discovery by the victim's attorney confirmed the fatal injuries occurred when the first passenger car collided with the underside of the locomotive. The cause of the accident was determined to be improper maintenance. On September 5, 2003, a 22-year-old man named Marcelo Torres died after suffering severe blunt-force trauma and extensive internal bleeding in a derailment of the Big Thunder Mountain Railroad roller coaster that also injured 10 other riders. ![]() Disneyland then made improvements to the ride, though the family claims that the park would not acknowledge the accident as the reason for doing so. Each toe on his left foot required amputation. On March 10, 1998, a 5-year-old boy was seriously injured when his foot became wedged between the passenger car's running board and the edge of the platform after the train temporarily paused before pulling into the unloading area.Main article: Big Thunder Mountain Railroad In 1985, Time magazine reported that nearly 100 lawsuits are filed against Disney each year for numerous incidents. slipping and falling) that is not a direct result of an action by any party. Negligence on the park's part, either by the ride operator or maintenance. ![]()
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